Shipping policy
Shipping Policy
Last updated: 05.03.2026
1. Shipping Destinations
We ship worldwide.
Orders may be fulfilled from international warehouses, including locations outside the European Union.
Shipping availability may vary depending on your country.
2. Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
For deliveries outside the European Union, customs duties, import taxes, or handling fees may apply. These charges are determined by the destination country and must be paid by the customer.
3. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be slightly longer during high demand periods.
4. Estimated Delivery Times
Estimated delivery times:
🇪🇺 European Union: 7–15 business days
🌍 Outside the EU: 10–30 business days
These delivery times are estimates and may vary depending on customs processing, carrier operations, and local postal services.
5. Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking link.
Tracking updates may take up to 72 hours to become available.
6. Delivery Issues
If your order arrives damaged or incomplete, please contact us at:
Include:
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your order number
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photos of the package
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photos of the product
We will investigate the issue and provide an appropriate solution.
7. Risk of Loss
For consumers within the European Union, the risk of loss or damage transfers to the customer only once the goods have been delivered to the customer or a person designated by them.
8. Shipping Delays
Delivery delays may occur due to circumstances beyond our control, including customs inspections, carrier disruptions, weather conditions, or logistics issues.
If such delays occur, we will do our best to keep you informed and assist in resolving the issue.